Shipping Policy

Shipping

Delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. We are not responsible for lost or stolen packages or packages delayed in transit. It is the customers responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, KC's Hidden Treasures cannot offer reimbursement for this package. If the parcel goes missing, KC's Hidden Treasures is not responsible for the replacement or credit of the order. We take all care whilst packaging your order safely, but any accidents that happen in transit KC's Hidden Treasures will not be responsible for. Once it leaves our hands it is Australia Posts responsibility. 

By processing your payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase. All orders are processed and packed within 24 hours of placement, permitting that stock is available, excluding weekends and public holidays. Orders placed after 12:00pm AEST on a weekday will be sent out the next business day, and orders placed after this time Friday or on a weekend will be sent Monday. Please contact us if you require you parcel to be insured against loss or damage.